Refund policy

90 Days. Love It or It’s Free. 🐾

Your dog gets the final vote.

Try your Fifth & Fido product for up to 90 days. If you’re not happy with it, email us at hi@fifthandfido.com and we’ll make it right with a refund.

Refunds

Once your refund is approved, it’ll be sent back to your original payment method. Banks and credit card companies may take a few extra days to post it.

If your refund seems to be taking the scenic route, contact us at hi@fifthandfido.com

Damaged or Incorrect Orders

Something arrive damaged, defective, or just plain wrong? Email hi@fifthandfido.com and we’ll get it sorted.

Returns

If we ask you to send a product back, mail it to:

Fifth & Fido
PO Box 656
Waxhaw, NC 28173

Unless the return is due to an error on our end, return shipping costs are the customer’s responsibility.